To make a booking:

call: 01865 483 803

or book online.


Please note, you will need your Confirmation Number and Contact Number that you provided at the time of booking. Please call in advance if you require a parking space.


Opening times:

Monday - Friday
12pm - 2pm
last orders 1.45pm

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Brookes Restaurant Industry Training

The Restaurant, as part of the Oxford School of Hospitality Management at Brookes, has an established track record of delivering outstanding education in the hospitality sector, including practical industry training.

We offer a range of accredited and bespoke hospitality training courses, delivered by professionally-licensed trainers from the Restaurant Team, or through co opted trainers, who understand the hospitality sector and the local business environment.

Our training courses engage, support and develop your team members, focusing on their work role, their knowledge and their transferable skills. By working with the Restaurant for your industry training, we will help you to develop your employees, improve your customers' experience and grow your business.

What we offer

We have created a training matrix encompassing two aspects: the Operational Areas and the Three Key Skills Levels. However, we all operate in an ever changing environment and our passion is meeting the needs of the industry and of your business.

Our flexible and adaptable approach means we can work with you to design bespoke training courses to meet the specific requirements of your business. We pride ourselves in delivering affordable, creative, up-to-date and relevant courses.

Booking and dates

To express your interest in the courses that are available, please contact Jonathan Warhurst, either by phone on 01865 483895 or by email on

Operational Areas

Within the operational areas we recognise owners, managers and their team members have diverse needs to perform successfully within their current job roles, enable continual professional development and to engage with departmental and organisational goals.


Managing Your Team

Engaging With Customers

Aspects of Food and Drink Service

Sales and Event Management

Three Key Skills Levels

KS levels include the following work roles:

KS1 Operational staff

  • Covering complaints, job skills and transferable skills
  • Understanding the business and their role within it

KS2 Team Leaders/First time Supervisors/Aspiring Supervisors

  • Monitoring standards, leadership and team skills/transferable skills
  • Developing the business through team leadership

KS3 Managers/Assistant Managers/Heads of Department/Aspiring Managers

  • Team development
  • Strategy and planning to achieve organisation goals
  • Implementing policies and procedures

At all levels an understanding of financial awareness will also be delivered.